Families often have important questions when looking for the right kind of support — and they should.
We believe families deserve to be informed, comfortable, and confident in the care they choose for the ones they love. Below are answers to some of the questions people ask most often about our services, approach, and experience.
What makes your approach different?
Our approach is trauma-informed, person-centered, and deeply relational. Guided by the Belonging Pyramid Framework™, we focus on safety, regulation, belonging, and care so that support feels grounded, respectful, and genuinely supportive.
What can families expect from you?
We take time to understand the person receiving support, along with their caregiver or family. We look at strengths, routines, interests, stressors, triggers, and goals in order to create supports that are individualized, meaningful, and practical.
Who are your services for?
Anchored Haven Services offers individualized support for children, youth, adults, seniors, and families. Services may include respite, mentoring, emotional regulation support, community-based care, and family-centered support, depending on the needs of the individual or family.
Who is the weekday program for?
The Monday to Friday program (3:00 p.m. to 8:00 p.m.) is generally designed for individuals ages 8–24. However, participation is not determined by age alone. Developmental readiness, safety, support needs, and the overall program environment are all considered when deciding whether the program is appropriate for a particular individual.
Do I need a diagnosis to access your services?
No. A diagnosis is not required. Services are available to individuals and families who would benefit from compassionate, individualized support.
Is respite only for families in crisis?
No. Respite can help during crisis, but it can also help prevent burnout, reduce stress, support caregivers, and create healthier routines at home.
What kinds of support do you offer?
Support may include respite, mentoring, emotional regulation support, life skills, creative activities, community-based outings, relationship-based care, and family-centered support. Services are tailored to the needs and interests of the person being supported.
What does the weekday program include?
The weekday program may include emotional regulation support, life skills, creative activities, mentoring, positive social interaction, shared meals, and meaningful routines that support safety, belonging, and care.
How do you respond to challenging behavior?
We respond calmly, relationally, and without judgment. Our focus is on safety, connection, understanding what is underneath the behavior, and helping the person return to regulation with dignity.
What are your rates?
Respite services are generally around $25 per hour, depending on the type of support needed, the level of care involved, and the length of time booked.
Common examples include:
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Program hours (Monday to Friday, 3:00 p.m. to 8:00 p.m.): $125, with dinner included
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12-hour day support: typically $300
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Overnight or extended care (up to 24 hours): typically $400
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After the first 24 hours, the regular hourly rate applies
Mileage and extra activity-related costs are additional. All details are reviewed in advance so pricing is clear and comfortable from the start.